Cancellation Policy
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Pre-dispatch: Order cancellation can be done anytime before dispatch. Please note, In such cases, the customer will have to bear 30% of the total amount as cancellation fees.
Post dispatch: The customer would, however, have to bear transportation charges at actuals and also bank charges at the rate of 2.5%, or whatever the existing and applicable charges are. The customer agrees not to dispute the decision made by Dorby Panels and accepts the decision regarding the cancellation.
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Dorby Panels reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be the case regardless of whether the order has been confirmed and/or payment has been received. 100% of the payment shall be refunded, and the user shall be informed of the same.