Terms & Conditions

    1. Freight & Handling charges will be calculated during checkout. 
    2. All information provided, products and services listed on the website constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. Dorby Panels and the Seller have the right to accept or reject your offer with or without providing any reason for the same.
    3. In order to use the website belonging to Dorby Panels, you (The User) have accepted the following terms and conditions given below. Dorby Panels reserves the right to add, delete, alter, or modify these terms and conditions at any time.
    4. You (The User) are therefore advised to read carefully these terms and conditions every time you use this website. 
    5. Dorby Panels has made every effort to display the colour of the products that appear on the site as accurately as possible. However, as the actual colours will depend on the User’s monitor, Dorby Panels cannot assure or guarantee that the User's monitor's display of colour will be accurate. In particular, with respect to laminates, Dorby Panels clarifies that the images of textures presented are for reference purposes only. The User is advised to refer to the physical catalogue for the exact look and feel of textures.
    6. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian. Dorby Panels will not be responsible for any damage suffered by users from use of the services on the website. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of The Seller. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
    7. The prices and availability of products are subject to change without prior notice at the sole discretion of Dorby Panels or The Seller.
    8. Dorby Panels and The Seller reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment has been received. The payment shall be refunded, and the User shall be informed of the same. If a non-delivery or late delivery occurs due to a mistake by the User (i.e., wrong or incomplete name or address, or recipient not available), any extra cost spent for re-delivery shall be claimed from the User placing the order.
    9. The User agrees to inspect and check thoroughly the materials at the time of delivery itself. Any defect/wrong delivery shall be informed by The User immediately. No claims shall be entertained by Dorby Panels/The Seller post acceptance of delivery by the User.
    10. Dorby Panels/The Seller do not extend any replacement or return facility. Goods once sold cannot be exchanged or returned. But we may consider the same, where the product has manufacturing defects. The User agrees to give accurate, authentic and true information.
    11. Dorby Panels/The Seller will not be liable for any type or kind of credit card/online fraud. The liability to use a card/net banking fraudulently will be on the user, and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card on the site. Dorby Panels/The Seller shall not entertain any complaints after delivery of the products.
    12. The User hereby consents, expresses, and agrees that he has read and fully understands the Privacy Policy and Shipping & Return Policy of Dorby Panels with respect to the Website. The User further consents that the terms and contents of such Policies are acceptable to the User. Dorby Panels/The Seller does not extend any product related guarantees/warranties to the purchaser. In particular, Dorby Panels/The Seller shall in no way be liable for any termites and borer complaints in plywood or bubbling or pasting problems in laminate. 
    13. Any guarantees/warranties/promises made by the manufacturer of the product shall in no way bind Dorby Panels/The Seller or cast any liability upon Dorby Panels/The Seller. The User/Purchaser agrees to make any such claims only against the manufacturer and not Dorby Panels/The Seller. This agreement shall be construed in accordance with the applicable laws of India. The Courts at Navi Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement.